Frequently Asked Questions

What is the Rural Municipal addressing change initiative?

The Rural Municipal addressing change is an initiative that Canada Post has decided to implement that will convert mailing addresses of rural customers from a Rural Route (RR) address to the Rural Municipal address assigned to your property.

When will the initiative start?

Discussion of Rural Municipal Addressing changes began in 2011. Canada Post officially started the official address changeovers on August 27, 2012.

Why is Canada Post doing the Rural Municipal addressing changeover?

Rural addressing is a standardized system which assigns an address to rural properties throughout a municipality to allow them to be quickly and easily identified by emergency response agencies (police, fire and ambulance), service providers and non-residents.

The address changes will ensure each customer will have a uniquely identifiable mailing address, reflecting the customer's physical location. Each address is unique to a specific property.

How is the addressing changeover beneficial to me?

Having your Municipal Rural address as your mailing address means only having one address to give out to correspondents. Communicating with and receiving services from your municipality, the Province, local utility companies, etc. should be much easier. Doing business, ordering items or filing taxes, etc. online is more effective and user friendly when using a Municipal Rural address. Canada Post will be using the already established municipal number, street name and municipality name issued to customer by the County of Grande Prairie. Customers will be using the community name where they actually live along with a newly issued postal code.

What areas of the County will be affected?

The first phase includes select rural customers within the boundaries of Range Road 40 to Range Road 75 and Township Road 730 South to the border. The timing and areas of other properties within the other phases of the County that will experience the address change have not been determined by Canada Post yet. Following phases will begin when Phase One is fully operational.

What areas of the County will be affected?

The first phase includes select rural customers within the boundaries of Range Road 40 to Range Road 75 and Township Road 730 South to the border. The timing and areas of other properties within the other phases of the County that will experience the address change have not been determined by Canada Post yet. Following phases will begin when Phase One is fully operational.

Who will be affected by the address changeover?

Property owners and residents whose address will be affected should have already received a letter in the mail from Canada Post notifying them of the change. If you haven't received a notification letter in the mail but are a customer: in areas receiving mail by external delivery routes to roadside mailboxes or community mailboxes still using a PO Box address in a closed facility living in external delivery areas, but using local post office boxes for mail or given the option to rent the PO Box;

You will be affected by the Rural Municipal Address changeover. You will need to contact Canada Post for instructions. Contact information can be found at the bottom of the page.

Who is NOT affected by the address changeover?

Customers using an existing Canada Post facility.

If my rural municipal address has changed, what do I need to do?

Provide Canada Post with your Rural Municipal address (on the green and white sign near your property) as well as your current address. Provide the names of persons and business and/or farm names receiving mail at your address. You must contact the County of Grande Prairie to notify us of your address change and notify all of your other contacts as well. Due to the address change, Canada Post has assigned new Community Mail Boxes (CMB) you'll need to pick up your mail from. An exact location of the CMB site as well as the module and compartment number can be found in the mail package Canada Post sent you.

What will my new 911 Rural Municipal address look like?

Your Rural Address will become your mailing address in the future. The change to Rural Addressing will include a municipality name and postal code change.

Municipal addressing (the same address used to 9-1-1 emergency services) is based on the physical location of the customer's driveway access (as determined by the addressing authority-County of Grande Prairie). These addresses are unique identifiers of the property.

The following is an example of a new 911 Rural Municipal address within the boundaries of County of Grande Prairie:

12345 RGE RD 67
County of Grande Prairie No. 1, AB or County of GP NO. 1, AB or CO GP NO. 1, AB
A#A #A#

When I contact correspondents to notify them of my address change they won't accept County of Grande Prairie No. 1 as a municipality name. What do I do?

Canada Post has confirmed that County of Grande Prairie No. 1, AB or County of GP NO. 1, AB or CO GP NO. 1, AB are all acceptable official municipality names. Show the correspondents the letter you received in the mail from Canada Post specifying they are all acceptable municipality names. If you have further problems, contact Canada Post.

Is my new address automatically updated with my utility providers and other correspondents?

Your new address is not automatically updated. It is your responsibility to notify the people and businesses you deal with of your new address. This includes, but is not limited to financial institutions, utility providers, personal contacts, land titles, and provincial and federal government agencies, and the County of Grande Prairie.
Canada Post will provide twelve (12) months of mail redirecting services free of charge to all affected residents in order for those residents to contact all of their correspondents with the new address.

Will I be charged any fees with changing my address on my Alberta's Driver's License, Passport, and/or vehicle registration?

In order to have the change of address fee waived, when going in to make the address change you must provide proof that you did not initiate the address change.

Service Alberta will accept the letter from Canada Post mailed to you notifying you of your address change. Present the letter to the registry agent to wave the address change fee.

Why do I need to contact the County to notify them of my address change? Can't Canada Post just forward my new address to the County?

Canada Post cannot forward your new mailing address to the County of Grande Prairie. The County of Grande Prairie must receive from the property owner (s) authorization to change their mailing information on property tax records. The County cannot automatically change a mailing address on tax records, as set out in the Municipal Government Act. This authorization may be mailed, phoned, emailed, or by filling out the change of address form.

What is the purpose of providing my new address to the County?

The County will need your new address to update their contacts for taxation purposes; and, to ensure various County communications materials such as newsletters, pamphlets, important notices, and development applications are properly circulated to all ratepayers.

What process do I need to go through to change my address with the County?

The County requires all residents with changed rural addresses to fill out a Property Tax Name/Address Change Form.

Forms can be obtained, filled out and submitted online. They can also be emailed to changemyaddress@countygp.ab.ca; faxed to 780-539-9880; filled out by County Administration over the telephone at 780-532-9722; or in person or mailed to the County Administration Office located at 10001 84 Ave, Clairmont, AB T8X 5B2.

Why am I being assigned a new Community Mail Box (CMB)?

Canada Post has assigned you with a new CMB to ensure that every available address has its own unique mailbox with a physical location that makes it more convenient to do business.

Canada Post sends the keys to your new CMB enclosed by mail prior to the date of the change. The label on the new keys will indicate your new module and compartment and the effective date.

I haven't received the keys to my new CMB, what do I do?

If you haven't received your CMB keys, please contact the Gateway Outlet Canada Post Office at 780-831-0203.

Ever since Canada Post has changed over my address the delivery of my mail has been delayed; or, I haven't received any mail. What do I do?

The address change is a Canada Post initiative. Contact information for Canada Post can be found at the bottom of the page.

If I have any questions and/or concerns; or, need more information, who do I need to contact?

Since this is a Canada Post initiative, please contact Jeffrey Way, Canada Post Mail Delivery Planner at 780-944-3333 (ext. 43079), jeffrey.way@canadapost.ca or call the Canada Post Customer Service Line at 1-800-267-1177.