Temporary Service Desk Technician

Competition Number: HR-2018-0010

Job Title: Temporary Service Desk Technician

Department: Information Systems

Employment Type: Temporary, full-time

Salary: $23.30/hour + 5% in lieu of benefits

Posted Date: February 06, 2018 12:00 AM

Closing Date: March 02, 2018 8:30 AM

Last Updated Date: February 6, 2018 10:39 AM

Status: Active

Description:

Temporary Service Desk Technician
Information Systems department – Corporate Services division

Closing Date:            March 2, 2018 @ 8:30 a.m. or until the position is filled
Term:                         May 1, 2018 to November 30, 2018 (approximate)
Salary:                       $23.30/hour + 5% in lieu of benefits
Schedule:                  8:30 am – 4:30 pm, Monday - Friday; additional hours may be required to meet operational requirements.

 Are you considering a career in Information Technology?  Are you willing to participate in projects as required to support the County’s computers and networks? 

 Reporting to the Information Technology Services Leader, the successful applicant will:

  • Respond to service desk calls, respond to individual requests for assistance, diagnose problems and coach users in the use of applications;
  • Troubleshoot computer hardware and software, including printers and networking issues;
  • Carry out the installation of hardware, software, Windows software updates and the deployment of PC’s;
  • Hardware and software inventory (data entry);
  • Office duties as required.

Qualifications

  • Completion of a minimum one year of college in technical field such as Information Systems;
  • Training in Microsoft Office (2010, 2013 or 2016) and Windows (7, 8 or 10);
  • Strong communication and people skills;
  • Team player attitude;
  • Problem-solving capabilities;
  • Accurate data entry skills;
  • Ability to work under external deadlines;
  • A+ and MCP designation considered an asset;
  • Valid class 5 driver’s license
Contact Information:

To apply, please click on the green "APPLY" button below.

We thank all applicants for their interest however only those selected for an interview will be contacted

Documents:

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