Snow Removal Frequently Asked Questions

What neighbourhoods in the County have parking bans to allow for snow removal?
Why aren’t neighbourhoods like Carriage Lane, Goldenrod Estates, etc. included?
How will I know a parking ban is in place?
What happens if a parking ban is declared for snow removal activity to start and there are vehicles parked on the street?
What if I am away when a snow removal parking ban is declared, and I am unable to move my vehicle off the street?
Once the snow removal parking ban has been declared, how long do I have to remove my vehicle?
Why are the parking ban signs not covered on my street even though the street has been plowed?
What do I do if my vehicle has been towed?
What factors may delay snow plowing on my street?
Does the County have a priority as to which subdivisions/neighbourhoods you plow first?

What is the process for snow removal in areas where residential waste carts are scheduled to be collected?

What neighbourhoods in the County have parking bans to allow for snow removal?

Temporary parking bans will be announced, effective from 7 a.m. to 7 p.m., for the following areas:

View the interactive map including up-to-date information of temporary parking restrictions here. 

Why aren’t neighbourhoods like Carriage Lane, Goldenrod Estates, etc. included?

Temporary parking bans are effective in areas where there is a concrete curb and gutter, and street parking. Separate crews and equipment look after snow removal in rural areas, including in the County subdivisions that have ditches along the road where crews can push snow like Carriage Lane and Goldenrod Estates.  

How will I know a parking ban is in place?

The County has plenty of convenient options to keep you up-to-date on snow removal and parking bans.

  • Visit the residential snow removal page to view up-to-date information on snow removal activity and current parking bans.
  • Like us on Facebook.
  • Follow us on Twitter.
  • Look for “No Parking Snow Removal” signs when driving into the areas listed above.

What happens if a parking ban is declared for snow removal activity to start and there are vehicles parked on the street?

Vehicles left on the street between 7 a.m. and 7 p.m. when a parking ban is declared may be ticketed and/or towed in accordance with the County's General Traffic Bylaw 3024 [PDF - 3.9 MB].

What if I am away when a snow removal parking ban is declared, and I am unable to move my vehicle off the street?

If you are out of town, please, make arrangements to have someone remove your vehicle from the road. If a parking ban is declared while you are away, your vehicle may be ticketed and/or towed.

Once the snow removal parking ban has been declared, how long do I have to remove my vehicle?

When possible, the County gives residents advance notice of 24 hours to remove vehicles once parking bans are put in place. In situations of extreme weather, crews may need to be on the roads sooner than 24 hours. In these situations, we will give the public as much advance notice as possible to move their vehicles.

Visit the residential snow removal page or visit the County’s social media sites for up-to-date information on snow removal activities and active parking bans

Why are the parking ban signs not covered on my street even though the street has been plowed?

There may be two reasons for this:

  1. Once plows have left the area, it may take some time for snow removal crews to cover the signs.
  2. Occasionally, individual streets may require additional snow removal work. "No Parking Snow Removal" signs will remain posted when streets require additional snow removal.

In either case, if you are unsure whether the parking ban is still active, please visit the residential snow removal page to view an interactive web map with the status of your area.

What do I do if my vehicle has been towed?

Regional Enforcement Services will attempt to contact the registered vehicle owner prior to towing.

If you suspect your vehicle has been towed, contact Regional Enforcement Services at 780-532-9727 or the RCMP non-emergency line at 780-830-5700.

What factors may delay snow plowing on my street?

The County makes every effort to plow streets as quickly as possible. Factors that may delay snow removal activity include periods of extreme cold and multiple snowfall events; however, with the cooperation from residents in moving vehicles from roadways during parking bans, snow removal will continue to be as efficient as possible. 

Does the County have a priority as to which subdivisions/neighbourhoods you plow first?

When snowfall takes place, clearing snow from schools and bus routes are the priority; followed by arterial paved roads, local gravel and arterial roads, then subdivisons and Hamlets in the County.

Snow removal activity within County subdivions and Hamlets does not follow a set schedule and depends on factors like the amount of snowfall and conditions of the streets in each area. Visit the residential snow removal page to view an interactive map with up-to-date information on the status of temporary parking restrictions in place.

What is the process for snow removal in areas where residential waste carts are scheduled to be collected?

County crews do their best to clear snow in areas prior to residential waste carts being collected. If a snowfall event and the scheduled collection day happen to conflict snow removal activity will take place after cart collection is completed. For example, in the neighbourhoods of Taylor Estates, Maple Ridge, Wedgewood and Clairmont north of 108 Avenue, snow removal activity would likely take place on Monday or Wednesday, to allow for residential waste carts to be collected on Tuesday as scheduled.

To view the residential waste cart collection schedule for County neighbourhoods, visit the residential waste cart collection program page. To view any temporary parking restrictions that may be in place, visit the residential snow removal page.