The County of Grande Prairie is following the direction of Alberta Health, the authority on COVID-19 (novel coronavirus) for municipalities. Refer to www.alberta.ca/covid19 for up to date Provincial public health information.

What the County is Doing

The County continues to provide municipal services, while prioritizing the health and safety of the public, including our residents, businesses, community groups and staff members.  

There are many options to do business with the County. Find information and make payments 24/7 by accessing our online services or going directly to our Payments page. Effective June 10, County offices are fully open to do business in-person.  ReaVisiting County Facilities for details on health and safety rules that are in place.  

Facility Closures & Openings

Closed

The following facilities are closed to the public:

  • County Regional Fire Service facilities (Clairmont, Dunes, Bezanson, La Glace and Teepee Creek fire stations)
  • Shelve and Share located at the Clairmont Centre for Recycling and Waste Management 
  • Grande Prairie Animal Care Facility

Open

Effective June, 10: 

  • The County Administration, Community Services and Public Works buildings as well as the Family and Community Support Services (FCSS) Office are open to the public. View the health and safety rules under Visiting County Facilities below 
  • The Crosslink County Sportsplex. Visit www.crosslinkcountysportsplex.com for details 
  • The Philip J. Currie Dinosaur Museum will re-open June 24 with health & safety rules in place. Visit dinomuseum.ca for details and to book your visit 

  • The Elmworth, La Glace and Valhalla community libraries are open at reduced capacityConnect with the community libraries on Facebook for details 

  • County campgrounds and parks 

  • Attend County Council Meetings via live stream or in-person at the Administration Building. Find details to connect to each meeting's live stream on the Events CalendarFor those attending Council Meetings in person, health and safety rules will be in place including required health screenings, limited seating capacity and physical distancing. View the health and safety rules under Visiting County Facilities below 

Visiting County Facilities

The following guidelines will be in place when visiting County facilities:

  • There will be a limit of visitors in reception areas. The Administration and Public Works buildings are limited to five people, the FCSS Office is limited to four, and the Community Services Building is limited to three
  • Use the hand sanitizer provided upon entering and exiting the building
  • Maintain 2 m / 6 ft physical distance from others
  • Visitors travelling beyond the front reception area for an appointment with County staff are required to complete a health screening including measuring temperature and pulse rate 
  • Do not enter the building if you have travelled outside of Canada within 14 days or are experiencing flu-like symptoms 
  • As per the Province, masks are mandatory in all indoor public spaces and workplaces

Enhanced cleaning is in place. 

Programs & Services

Permit applications

Applications for subdivisions, development agreements, municipal addressing, development permits, safety codes permits, and compliance requests are being reviewed as normal. To send applications or contact Planning and Development Services by email or call 780-513-3950.

Staff are monitoring emails and phone messages to respond to your needs as soon as possible. We ask for your patience as we work to provide the best possible service while doing our part to protect the community and help to prevent the spread of COVID-19.

Mail will be quarantined for 24 hours to ensure everyone's safety.

County of Grande Prairie No.1
10001 - 84 Avenue
Clairmont, AB
T8X 5B2

Payment for fees and securities can be made by credit card, by e-transfer on request or in person. 

Safety Code Inspections

Inspectors are following Safety Codes Council and Alberta Health Services public health guidelines, including physical distancing. Inspections may be delayed if required by public health guidelines. 

The most critical inspections are for utility connections and occupancy.

Focus is on commercial inspections and residential foundations, framing, rough-ins, etc. Safety code inspections of occupied interior spaces will be delayed wherever possible.

High-density, multi-family occupancy building inspections may be deferred or postponed.

Inspections may be completed using photos, video and real-time technology including FaceTime, Skype and Google Duo to limit/avoid personal interaction.

Existing permits will be extended if inspections cannot occur at this time.

Family and Community Support Services

  • The weekly Seniors Walk and Talk program has been paused until further notice, in line with Provincial public health measures
  • Parent and Tot Programs are paused until further notice
  • Home Support Services has resumed. Personal Protective Equipment (PPE) and extra safety measures are in place to ensure the safety of staff and clients. County residents can schedule a Home Support Services assessment by contacting FCSS at 780-532-9727 or by email to Dale Bond, Home Support Coordinator at dbond@countygp.ab.ca
  • Clairmont residents who need support from the Clairmont location of the Sexsmith and Area Food Bank are encouraged to contact the Wellington Resource Centre at 780-567-2843 or email wrc@countygp.ab.ca to complete their intake by phone
  • County Connector Public Transit Service has been suspended

Transportation for COVID-19 Vaccinations

County of Grande Prairie residents, aged 65 years and older, who have a confirmed appointment for a COVID-19 vaccination and require transportation to their appointment can now access our COVID-19 vaccination transportation service.

This service is available Monday to Friday, 8:30 a.m. to 4:30 p.m.

It will be provided by a County of Grande Prairie employee from the Family and Community Support Services department. All transportation will be in the employee’s personal vehicle and at no time will a client’s vehicle be used for transportation.

How do I qualify?

  • Live in the County of Grande Prairie
  • Are aged 65 or older
  • Have a confirmed appointment date and time for a COVID-19 vaccine
  • Have no access to alternate transportation
  • Client must be mobile and able to transfer in and out of the employees' vehicle independently
  • Client must be able to wear a mask at all times
  • Client must not be experiencing any symptoms of COVID-19
  • Client must be willing to complete a health check and allow the staff to conduct a temperature check before getting into the vehicle
  • Client must sign a waiver

Cost for Service

This service is provided free of charge to all County residents who meet the above qualifications. 

Booking Transportation

Please provide as much time as possible for booking and be advised that depending on demand and staff availability, we may not be available to accommodate all requests.

Please contact FCSS at 780-567-5586 to complete an assessment and book your ride.

Where Can I find more information

COVID-19 info for Albertans

Public health information, prevention measures, Provincial supports for Albertans and employers, and more. 

How to Report

Report non-compliance with mandatory Public Health Orders online or call 1-833-415-9179.

COVID-19 info for Canadians

Service Canada has online services available, an online form to request assistance with navigating online services or a number to call for those who do not have access to the internet.

Mental Health Resources 

Visit www.helpseeker.org for information about local services and supports.

  • Visit the website or download the app to privately browse health and social services, programs, resources, helplines and benefits based on your location for topics like mental health, counseling, parenting, education and training, addictions, domestic violence, affordable housing, shelters, food support services, recreation, and more

If you or someone you know needs emotional support or feels overwhelmed, remember you are not alone. Alberta Health Services has a list of mental health services and resources for residents. 

The Resource Centre for Suicide Prevention has complied a list of resources for mental health support and services in the County of Grande Prairie and other locations across northern Alberta.

Help is still available for Family Violence during COVID-19.

Other resources:

World Health Organization 

Alberta student learning during COVID-19

Information for Aquatera customers

COVID-19 Information for Business

The County of Grande Prairie has been working diligently to support local businesses to remain afloat and resilient during this time. 

COVID-19 Business Resiliency info

The Business Resiliency Taskforce, established by the County of Grande Prairie, City of Grande Prairie and Grande Prairie and District Chamber of Commerce, has aligned with the Grande Prairie Regional Emergency Partnership (GPREP), to support business resiliency throughout the COVID-19 crisis, to help ensure local businesses are ready to respond when the province lifts restrictions on operations, and to guide the economic recovery after the COVID-19 pandemic.

For more information and resources, visit the COVID-19 Business Resiliency website