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Internet

The County of Grande Prairie No. 1 directs it residents to rural internet service providers (ISPs) and does not sell or provide the internet service directly.

 

Frequently Asked Questions

Here is a list of Internet Service Providers (ISPs) that provide internet service to rural locations. Each provider differs in the service they provide, so you may need to contact more than one of the providers to find the internet service that will best meet your needs.

Crossover Networks Inc.

Tel: 587-771-0991

Datastorm Technologies

Commercial Internet Installations & Tower Builds

Tel: 587-343-1663

Cell: 780-518-0312

Eastlink

Tel: 1-888-345-1111

Expert Mobile Communications

TELUS Authorized Dealer

Tel: 780-539-3962

GPN Wireless Network Solutions Ltd.

Tel: 780-882-6623

Micro Computers Plus

Toll Free: 1-800-539-6448

Tel: 780-538-0888

NEXXCOM Technologies

Toll Free: 1-866-943-2420

Tel: 780-833-3000

Skyline Micro Systems

Toll Free: 1-800-814-1116

Tel: 780-539-9677

XPLORE INC.

Tel: 1-866-841-6001

STARLINK

https://www.starlink.com/ 

 

If you are an ISP in the area and your information is not listed, contact us. Need some help as you find a service provider, here's a Canadian internet resource guide.

Disclaimer:

Our links with the above websites should not be construed as an endorsement, approval or recommendation by us, of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites. The links are posted without bias for convenience and informational purposes only.

All the internet towers that the County purchased in 2008 are being used by County residents. If you would like to be placed on the waiting list for a County sponsored internet tower, follow the steps below:

Contact Expert Mobile Communications or call 780-539-3962

  1. Provide proof of residence (Picture ID and utility bill)
  2. Arrange pick-up when an internet tower becomes available for you

Yes. The County has an access agreement with the landowner, which allows the County and/or ISPs to access the County-sponsored internet tower and extend the internet services to neighbouring properties if needed.

Yes. Whether you have a County sponsored internet tower on your property or are receiving your internet from a neighbouring sponsored tower you can shop around for the ISP that best meets your needs.

Yes. Here are the steps for follow:

Have your ISP fill out this License Agreement and submit it to us via e-mail

The ISP can now install their equipment

Please choose another ISP. A License Agreement is a requirement and failure to sign the document will result in immediate equipment removal and legal action.

Yes. Please follow the steps below:

Submit the following information to us via e-mail:

Your name 

Land location of the tower 

Name of your new ISP

Notify your new ISP to fill out the required License Agreement and have them submit it to us via e-mail.

Please have the new property owner(s) e-mail us to let the County know they have purchased property that has a County sponsored internet tower on it and request one of the following:

If the new owners wish to keep the existing County sponsored internet tower, they must sign a new Access Agreement with the County. The County will contact them to make these arrangements.

If the new owners wish to remove the existing County sponsored internet tower, they must request the County to arrange for removal. The County will pay for all removal costs.

No, the landowner will have to take the steps necessary to obtain a County sponsored internet tower for their land as outlined by the above FAQ Does the County still provide Internet Towers to residents?

Please visit our Open Data Catalogue and look for ‘Internet Towers'.

Please send us an e-mail requesting to be added.

No, the County is not an Internet Service Provider (ISP). Please contact your ISP for support.

Please e-mail us and we will inform you if the tower is one of ours. Please include the following information with your email:

Your name 

Land location of the tower 

Please fill out this form to request removal. Removing the tower without the consent of the County is not permitted. The County will pay for all removal costs. Internet Tower Removal Request Form

Contact Us

County of Grande Prairie
Administration Building
10001 - 84 Avenue
Clairmont, AB
T8X 5B2

Phone: 780-532-9722
Fax: 780-539-9880
Email: info@countygp.ab.ca

Contact Us

Service Desk
10001 - 84 Ave
Clairmont, AB
T8X 5B2

Email: servicedesk@countygp.ab.ca

 

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