Grande Prairie Regional Pound

If the page doesn’t auto-populate with lost and found animals in your area, select either “Lost My Pet” or “Found My Pet” from the top menu of the 24Petconnect webpage. The page with repopulate with any animals that have been reported lost or found.

If your lost pet was posted by a resident, send them your contact information by filling out the contact form located at the bottom of the post.  

If your lost pet is listed as being held at the Grande Prairie Regional Pound, the facility’s address and phone number will be included at the bottom of the post. Call or visit the Regional Pound Monday to Saturday from 10 a.m. to 6 p.m. or Sunday from noon to 4 p.m.

When you fill out a Found Pet Notice, you must submit the closest cross street name and postal code of where the animal was found. If you found a pet near your home, do not enter your home address as it will show in the post.  Your name, email, and phone number are required to allow 24Petconnect to contact you, but will not be displayed in the post. 

If someone wants to claim the pet you have found, you will be notified by an automated email from 24Petconnect with the owner’s contact information. The owner will not receive your personal information when requesting to connect.

You will receive an email listing their name, email address and phone number.  They will not receive your contact details, so please reach out to them to reunite them with their lost animal.

Once you have made a submission, you should receive an email within 24 hours. There will be an option within the email to activate your request. If you haven’t received an email in your inbox, check your junk email folder. Please note: If you submitted a photo, please allow up to two business days for review and approval.

Your post will be active for 30 days. After 30 days you will receive an email prompting you to renew your request.

Yes. To delete your post, open the last email you received from 24Petconnect. Within the email, select the option in the line that says, “If this request was made in error, click here to cancel this request.” 

If you submitted your post and need to make an edit, go to your last email from 24Petconnect and select “Edit Request.” You will be redirected to the request form, where you can then edit your details.

Your information will only be used to connect you with owners, and to receive emails from 24Petconnect. The County and City of Grande Prairie do not have access to your personal information submitted through the website. 

The street name and postal code are important pieces of information for the owner to know. It helps them determine whether the pet could be theirs, as well as how far it may have travelled from home.

We understand you may have found the animal outside your own neighbourhood. If you’re unsure of the postal code, consider using a tool like Google Maps to find one near where you picked up the pet. This small step can make a big difference for pet owners searching for their lost animals.

The “Lost My Pet” page lists animals that have been reported as found. This page is best for owners wondering if their pet has been picked up by a resident, or if their pet has been dropped off at the Grande Prairie Regional Pound.

The “Found A Pet” page lists pets that are still missing. This page is best for people who have found an animal and want to see if it has been reported missing, to avoid submitting a duplicate request. 

The Grande Prairie Regional Pound does not handle animal adoptions. Instead, once pets have become property of the municipality, they are transferred to a local animal shelter, such as Bandaged Paws, where animals are then available for adoption. It’s important to note that this platform is not used to buy, sell, or rehome pets.

To stop receiving emails, you must cancel your request. To do so, open the last email you received from 24Petconnect and select the option in the line that says, “If this request was made in error, click here to cancel this request.” 

If you found a pet and have decided to hold onto it until claimed, you can either continue waiting to see if the owner contacts you or bring the animal to the Grande Prairie Regional Pound. There is no obligation to hold onto a pet indefinitely. 

Animals will stay at the Regional Pound for five days while staff make every attempt to contact their owner. Micro chipped animals and animals with a current licence may be held for up to 10 days. Animals that are not reclaimed after the allotted days become property of the municipality and can be adopted out.

If you lose your animal and want to reclaim it from our Regional Animal Care Facility, the following fees apply:   

• First reclaim - $50
• Second reclaim - $100
• Each subsequent reclaim - $150
• Daily kennel fee - $25

If you have a question about animal reclaim fees, contact the Regional Animal Care Facility at 780-831-0199.   

City of Grande Prairie animals that are reclaimed may also be subject to a fine. Contact the City of Grande Prairie Enforcement Services to learn more about potential fines with animal control services.  

We no longer offer adoption or surrender services. If someone is in need of these services, please contact Bandaged Paws directly Bandaged Paws Animal Rescue Association.

Animals that are put in the Regional Pound will stay for five days while our staff make every attempt to contact their owner. Micro chipped animals and animals with a current licence may be held for up to 10 days. Animals that are not reclaimed after the allotted days become the property of the municipality.   

You can get a live cat trap from the Regional Pound by calling 780-830-0199. You will have to pay a $25 deposit for borrowing the live cat trap. If you have humanely trapped a cat, you must keep them safe from harm and notify Regional Enforcement Services or transport the cat to the Regional Animal Pound.   

If you have more than four dogs on less than 10 acres, the County will take the following under consideration:   

• Distance from neighbours
• How remote your property is
• Past animal complaints or concerns
• Whether they are indoor/outdoor breeds
• Type of dogs
• Number of dogs
• Age of dogs
• Size of dogs

To complete the exemption guidelines process, you will follow these steps:   

1. Write a letter to the Chief Administrative Officer requesting an exemption and send it to the Regional Enforcement Services department via fax, email or mail.  
2. The request will be assigned for investigation and follow-up.  
3. Applicants may be required to get letters of consent from immediate neighbours.  
4. Upon approval, a letter of exemption outlining any restrictions or guidelines will be provided.  

Please note that exemptions will not be issued if you live in a high density residential subdivision, hamlet or trailer park.